How can I contact Live Nation Switzerland?

For general inquiries, please contact info@livenation.ch.

Where can I buy tickets for concerts and events by Live Nation?

As an event organizer, Live Nation does not operate its own ticket sales platform. Most ticket transactions initiated through livenation.ch are processed directly by the ticket service provider, Ticketmaster, and you will be redirected to Ticketmaster’s website.

Tickets for Live Nation events can be purchased directly from Ticketmaster or from affiliated ticket outlets.

For questions regarding an existing ticket order, please contact the customer service team of the respective ticket service provider.

How can I obtain tickets for wheelchair users and people with severe disabilities, as well as their companions?

As an event organizer, Live Nation does not operate its own ticket sales platform.

Please check the event details for your chosen event on the Ticketmaster website. Often, there is a separate email address listed where you can book the required tickets.

People with severe disabilities (with a B or Bl notation in their disability ID) and wheelchair users generally receive a free companion ticket.

If no information is provided in the event details, please contact us via email at info@livenation.ch.

What can I bring to a concert? Are bags and backpacks allowed?

Guests are asked to limit themselves to only essential items such as a mobile phone, keys, wallet, and medication or cosmetics (no deodorant, perfume, or hairsprays) in small backpacks, fanny packs, or handbags up to a maximum size of A4. Bringing bags larger than A4 is generally prohibited.

A detailed list of prohibited items can be found here.

Please note: Guests will undergo body checks. The security check is carried out by the local security service.

The house rules of the venue also apply. For more information, please check the venue’s website.

For stadium and arena shows, as well as festivals, different regulations may apply. Please check the information emails from your ticket outlet.

What should I do if my event has been canceled or rescheduled?

If the event for which you purchased tickets has been rescheduled or canceled, you have the option to return your tickets.

General terms and conditions apply. Please contact Ticketmaster, Ticketcorner, or the ticket outlet where you purchased your tickets.

What should I do if I lose my ticket?

Please immediately contact the ticket outlet where you purchased your ticket.

How can I subscribe or unsubscribe from all newsletters?

You can easily and directly sign up for our newsletter or unsubscribe at the top right of our homepage under "My Live Nation."

What benefits does a My Live Nation account offer?

As a holder of a My Live Nation account, you benefit from many advantages and services.

Newsletter: Never miss out on your favorite events by subscribing to the Live Nation newsletter! Of course, you can unsubscribe at any time.

Your My Live Nation account, which you can easily set up at the top right of our homepage, guarantees you access to all benefits and services (e.g., newsletters, presales, personal event calendar, up-to-date information on ticket sales, your favorite artists, etc.).

How can I edit my My Live Nation account?

You can edit your account under "Manage My Account Settings."